Collectius has announced the expansion of existing digital payment capabilities for its customers in Singapore and Thailand through the integration of Rapyd, a leading global payment network. Collectius is the leading restructuring partner for financial institutions in Asia, with expertise in consumer debt management and servicing, leveraging technology and a digital-first approach to debt management. Through Rapyd’s payment network integration into Collectius’ self-service portal, the digital payments capabilities offered to customers in both countries will be further broadened, easing the repayment process for debts.
Customers will be able to enjoy 24/7 payments access via their preferred methods, such as debit card, bank transfer, or bank re-direct via supported local banks, and e-wallets. These include commonly used local payment methods in Singapore and Thailand such as Mobile Banking, Prompt Pay QR, PayNow QR andFast and Secure Payments (FAST).
Amid the rise in the adoption of digital payments, the integration with Rapyd enables Collectius to cater to the growing population of consumers demanding for their preferred methods during payments. Real-time payments inSingapore is projected to grow to represent 11.3% of all transactions by 2025, up from 4.9% in 2020; and Thailand ranks top in the world for the most number of Internet users utilising banking and financial services applications via mobile platforms.Digital payments methods already account for 33% of repayments made through Collectius’ digital repayment channels. The simplification and convenience of debt repayments via the increased availability of preferred digital payment methods through Rapyd is projected to further increase the rate of such repayments with Collectius. The real-time payment processing enabled by Rapyd also ensures the minimisation of lag from the time payment is made to its verification on the back end, providing a seamless, frictionless, and affordable experience for customers.
Gustav A. Eriksson, Group CEO at Collectius commented, “At Collectius, we look to always be able to meet our customers at where they are while on their debt repayment journey. With technology being the foundation upon which our business strategies are built upon, our integration with Rapyd allows us to harness the strengths of digital payments to further power the digital-first approach we take to debt management. This integration will further enhance the convenience and ease of repayment through our online self-service portal, making it more seamless and effortless for our customers when they make repayments. This will also allow us to free up more of our resources, rechannelling them to focus on improving our customer service and elevating our customers’ experience with us. This will further our commitment to the ‘Collectius way of collection’ and strengthen our position as the leading technology player in Asia’s debt management industry.”
“Enabling digital payments has become one of the most basic business functions across any industry, especially in the current economy which has been revolutionised by digital payments. Now more than ever, it is essential to extend the same benefits and advantages of e-payments to the debt repayment industry. The reach and flexibility of our global payment network and real-time payment capabilities will enable Collectius to extend a broader range of payment methods to consumers in Singapore and Thailand. As we continue to simplify digital payments, this will provide more options and make it easier for consumers to repay their debts. Collectius is solving an important problem as they assist consumers break out of the cycle of debt, and Rapyd’s global platform and network are well suited to support financial inclusion use cases across the Asia Pacific region and globally,” shared Joel Yarborough, VP ofAsia Pacific at Rapyd.
Collectius is recognised for modernising the traditional debt management industry in Asia through its digital-first approach to debt management and the humanisation of the recovery process. Following Collectius’ integration of Rapyd in Singapore and Thailand, it will be extended to other markets, bolstering existing integrations with other local payment service providers inIndonesia, the Philippines and Malaysia. This will further widen the vast network of payment gateways made accessible through the platform to enable digital payments.
Collectius is the leading restructuring partner for financial institutions in Asia. With operations in Singapore, Indonesia,Philippines, Malaysia, and Thailand, it has a growing footprint of three and a half million customers across these markets. Collectius aims to transform the debt management industry in Asia. Its processes are specifically designed to provide an end-to-end digital user experience that is secure, simple, and frictionless. It is digitally driven to facilitate an efficient and professional mediation process, that sets the benchmark for the wider industry.Collectius is majority-owned by its two founders Gustav A. Eriksson and Ivar Björklund, with the remaining owned by International Finance Corporation (IFC),Stena AB and Formica Capital.
Rapyd is the fastest way to power local payments anywhere in the world, enabling companies across the globe to access markets quicker than ever before. By utilizing Rapyd’s unparalleled payments network and fintech asa service platform, businesses and consumers can engage in local and cross-border transactions in any market. The Rapyd platform is unifying fragmented payment systems worldwide by bringing together 900-plus payment methods in over 100 countries. Rapyd’s investors include Stripe, GeneralCatalyst, Oak HC/FT, Coatue, Tiger Global, Durable Capital, Target Global,Fidelity Management and Research Company, Altimeter Capital, BlackRock Funds and Tal Capital. To learn more about the company that is accelerating the fintech as a service revolution, visit www.rapyd.net, read our blog, or follow us on LinkedIn and Twitter.
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