Resolve your Debt
IT Support Engineer (Singapore)
Installing, configuring and maintain firewall, servers and networks
Accountable for network setup, annual server maintenance
Overseeing system performance, alerts and troubleshooting issues
Performing system upgrades following new releases
Maintaining internal documentation and policies
Sustaining network integrity, server deployment, and security
Monitoring and maintaining network servers such as file servers, VPN gateways and intrusion detection systems; and
Ensuring high-level security and efficiency resulting in 100% output.
Daily CCTV checks and performance
Ensure security through access controls, backups and firewalls
Diagnose and troubleshoot technical issues, including account setup and network configuration
Backup initiation, reports and transported to offsite location (Certis CISCO) for safe-keeping
Executing vulnerability assessment remedial action
Provide user training, support, advice and feedback
Work closely with vendors for equipment maintenance
Assist with external auditors during IT Audits, OSPAR etc.
Ad-hoc duties as required
Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
Proven experience as a System Administrator, Network Administrator or similar role
Experience with databases, networks (LAN, WAN) and patch management
Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery Hands-on experience with Firewall/Switches
Working knowledge of virtualization, VMWare, or equivalent
Good understanding of computer systems, mobile devices and other tech products
Ability to diagnose and troubleshoot complex & basic technical issues
Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
Fortigate & Palo Alto knowledge will be a plus
Financial & MAS compliance requirements will be a plus
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You will need
A pdf of a covering letter.
A pdf of your resume with your past experience and qualifications.