Resolve your Debt
Admin/Operation Support (Singapore office)
Serves as first point-of contact for all incoming/outgoing files from the client
Serves as liaison support for the Mediators
Serves as the medium to triages all calls, files, and mails between clients, mediators, customers & management
Serves as the primary administrative contact and provides day-to-day transactional support to the collection system for the team
Import of Daily Assignment & Payment Files from Client
Preparation of Demand Letter
Monthly Billing Invoices Submission
Monitoring of Mediator / Inventory Queue, and maintains a healthy inventory by conducting regular checks
Submission of Status Report & Closure of account to Clients
Ensuring SLA & SOP are met with compliance
Facilitate & Assist in Mediators or Clients request of Account Queries
Other Administrative Task
Fresh graduates can be considered
Shows initiative, responsible, team player, good problem-solving and decision-making skills
Able to multi-tasking
Proficient in MS Office and Excel
Good communication skills and customer oriented
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You will need
A pdf of a covering letter.
A pdf of your resume with your past experience and qualifications.