Admin/Operation Support (Singapore office)

Job Duties

  • Serves as first point-of contact for all incoming/outgoing files from the client
  • Serves as liaison support for the Mediators
  • Serves as the medium to triages all calls, files, and mails between clients, mediators, customers & management
  • Serves as the primary administrative contact and provides day-to-day transactional support to the collection system for the team
  • Import of Daily Assignment & Payment Files from Client
  • Preparation of Demand Letter
  • Monthly Billing Invoices Submission
  • Monitoring of Mediator / Inventory Queue, and maintains a healthy inventory by conducting regular checks
  • Submission of Status Report & Closure of account to Clients
  • Ensuring SLA & SOP are met with compliance
  • Facilitate & Assist in Mediators or Clients request of Account Queries
  • Other Administrative Task
Functional
Work Experience
Fresh graduates can be considered
Location
Role
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Requirements

  • Shows initiative, responsible, team player, good problem-solving and decision-making skills
  • Able to multi-tasking
  • Proficient in MS Office and Excel
  • Good communication skills and customer oriented
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